![]() I'm beyond disappointed in this app update. To help us troubleshoot the issues you are experiencing, please contact us at with a summary of the problem and your device type. So please fix it or bring back the old app that actually worked! I get it that it has added functionalities and it looks cool but if it doesn’t work for what it is really needed (booking and cancelling classes) then it’s pretty useless. I have to say I’m really surprised they put it out with all the many issues it has rather than solving the bugs first. I really hope it gets fixed quickly because as is it’s pretty useless and it’ll certainly be a huge problem moving forward. There are several other weird things happening with it but while they’re strange they don’t actually affect the functionality of the app as much as the missed notifications do. The one and only reason why Equinox works for me is because I can schedule my workouts ahead of time and I’ve only joined because of the classes so this new app has been crippling my schedule. The most annoying one is that the reminders to book or class start reminders do not always work so I’ve been consistently missing the window to book a class and having to waitlist which is VERY upsetting or not remembering to cancel in time. You can manage your subscription or cancel anytime by accessing your iTunes account. Payment automatically renews unless you cancel your subscription at least 24 hours before the end of the current subscription month. You will be charged with a recurring transaction through your iTunes account starting at the end of your complimentary trial (unless you cancel during the trial). Access our world-class personal trainers, industry-best group fitness classes and state-of-the-art spas through the app. Maximize your membership: As an Equinox club member, experience seamlessly integrated physical and digital offerings. Stream everywhere: Equinox+ is available on your mobile device, web, tablet, Fire TV, Google TV, and Apple TV. Complete challenges to unlock special badges and achievements. Sync with Apple HealthKit to access heart rate and biometric data. Track progress: Log your activities and achievements. Schedule anytime: Take charge of your own itinerary by scheduling classes and syncing them to your calendar. Immersive content: Transport yourself to the front row of class with immersive audio and video guidance, high-quality class content, multi-camera views and concert-grade lighting. Unrivaled Instructors: Unlimited access to instructors from Equinox, SoulCycle, PURE Yoga, Precision Run, HeadStrong, TB12, and with on-demand and special live classes. Whenever you’re ready.ĭownload the Equinox+ app to get a complimentary 7-day trial to the digital experience.* Enhance your experience and sign up for Equinox club membership, or purchase a SoulCycle at-home bike and receive complimentary access. Unrivaled access to expert instructors from Equinox, SoulCycle, HeadStrong and more.
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